Q: Does my unit have a washer/dryer?

A: All units on the Rosemary Beach Cottage Rental Program are required to have a washer/dryer available for their guests to use. In the event that an appliance needs to be repaired, we will work to find you access to a washer or dryer on property.

Q: Does my unit have a TV/DVD Player?

A: The homes will come equipped with at least one T.V. and DVD player. To understand how many will be in your rental home and where they are located, please contact the reservations office at 888.855.1551

Q: What does my rental include?

A: Linens, pool towels, bath towels, the initial supply of paper towels, trash bags, dish detergent, laundry detergent, soap, shampoo, coffee, creamer, kitchen utensils, cooking supplies, access to all 4 pools, complementary access to the Rosemary Beach Racquet Club and The Rosemary Beach Fitness Center, and complementary DVD rentals.

Q: How do I reserve bicycles while I am at Rosemary Beach?

A: Currently, Bamboo Beach & Bicycle is no longer takes reservations for rates and other information on bicycle rentals please call 850.231.0770

Q: How do I reserve beach chairs/umbrellas?

A: You may contact Sea Oats Beach Service by calling 877.407.0460. They do require a credit card number in order to reserve beach chairs. Knowing your cottage name or location is also helpful.

Q: How do I check-in if I am arriving after your office closes?

A: You can still come to our rental office after hours to check in. There will be thorough instructions on the door that will prompt you to pick up a phone that calls directly to security. A security office will then provide you with keys and direct you to your cottage.

Q: Can I bring my pet with me to Rosemary Beach? Can I bring it on the beach?

A: We do have cottages that are pet friendly on our rental program. There will be a pet deposit required based on the size of your pet. To view a copy of our Pet Deposit agreement, see last question below. Please note, although Rosemary Beach is a pet friendly community, the beaches in Walton County do not allow pets on the beach without a permit. Permits can only be obtained by residents of Walton County.

Q: If the weather is predicted to be bad during my stay, will I receive a refund?

A: Refunds are not given due to inclement weather unless a mandatory evacuation is issued by the National Weather Service. In the event of a mandatory evacuation, only the unused portion of your stay will be refunded. No refunds will be given for voluntary evacuations.

Q: How can I find out what events are taking place during my stay?

A: To see activities and events will be taking place during your stay, please click here.

Q: I have paid my 50% deposit, when is the remaining balance due? Are there any other fees added? What is the cancellation policy?

A: Should the need to cancel arise outside of 30 days prior to your arrival, you will forfeit 10% of your deposit plus the $49 reservation fee. If a cancellation occurs within 30 days of your arrival date, the entire deposit will be non-refundable and non-transferable. If you shorten the length of your stay within 30 days of your arrival date, you will be charged 50% of the rate of the cancelled nights. For reservations made within 30 days of your arrival date, cancellations must be made no later than 24 hours after making the reservation, otherwise the 50% deposit will be forfeited.
Any change in accommodation, length or date of stay will be subject to the cancellation policy above. No refunds will be given for late arrivals or early departures.

Q: Where can I reserve cribs, hi-chairs, etc. during my stay?

A: We do offer cribs, high chairs, baby gates and bed rails are available to rent at $10/day or $60/week. Please contact our reservations office by calling 888.855.1551 or email your request to rentals@rosemarybeach.com or click here to use our online concierge service.

Q: Can I rent a cottage for less than 7 nights?

A: Certain cottages can be rented for less than 7 nights. Please contact our reservations office for a list of these cottages by calling 888.855.1551.

Q: Where can I have packages shipped while I'm staying at Rosemary Beach?

A: When shipping a package UPS, FEDEX, or DHL, please use the following address:

Q: Is there a Business Center in Rosemary Beach?

A: No, but faxes can be sent to and from our Cottage Rental front office. The fax number is 850.278.2030. A computer with internet access is also available for use at this same location.

Q: Where can I access Wi-Fi while I'm in Rosemary Beach?

A: Several of our cottages will provide internet access, however, due to unforeseen circumstances, that service can be interrupted. Wild Olive and Courtyard Wine and Cheese are two restaurants that offer complementary Wi-Fi in Rosemary Beach.

Q: What address can I put in my GPS to get directions to Rosemary Beach?

A: Since Rosemary Beach is a fairly new development, its address often cannot be recognized in some GPS. You can try the following addresses to help locate our Cottage Rental Office:

Q: Can I have an early check in?

A: Check in time begins at 4PM CST and can run as late as 8PM CST. If you do arrive before the normal check in time and your home is ready for arrival, you may check into your home early. Otherwise, we can allow access to the beaches and pools, obtain a contact phone number and call you once your cottage has been called in clean. We ask that you not do any grocery shopping until after you physically have keys to your cottage as we cannot grant access to the home until it is ready for check in.

Q: What time is check out?

A: Check out is at 10AM CST. Any unauthorized late check out is subject to a late check out fee of $100 per hour.

Q: Is there a grocery store in Rosemary Beach?

A: Currently, there is no grocery store in Rosemary Beach. There are two major grocery stores located less than two miles away.



Q: Are pets allowed at Rosemary Beach?

A: Pets are prohibited in homes that are not designated as “pet friendly.” There are a limited number of accommodations that allow pets.

To view pet deposit requirements, click here.